TagPoint case study was published in the first edition of Funky Media Magazine! The issue is focused on Empowering Women and Hospitality & Retail. Some fabulous content to inspire and guide you.
This is a story about a hotel using TagPoint. Learn more about the hotel's challenges and the ways to overcome them.
- Provide flawless service and hospitality with the help of technology
- Improve hotel guest experience
- Reduce employee turnover
- Automate and streamline processes
- Reduce staff turnover
- Increase hotel occupancy and quality of service
- Increase rating and reviews
With TagPoint, the hotel has a single app for guests and staff. It has all the essential tools for guests and employees — no need to keep up with dozen of chats.
This improved guest experience: now guests can order breakfast, ask for additional cleaning, or request supplies without leaving the room via a QR code. Employees have a tool that helps them keep track of all the tasks to provide excellent error-free service.
The app also increased employee loyalty and provided managers with a clearer picture of the hotel’s performance. The marketing team reviews the analytics collected by the system. They better understand what their guests want, and highlight these services in promotional materials.